• Practices for Business Model Reinvention

    Practices for Business Model Reinvention

    Digital transformation is disrupting business models. In this report, IDC shares four practices for reinventing the business model. Discover the challenges that come with each practice, along with examples and guidance. Learn how skill gaps, […]

  • Prepare for the Shift in Managed WAN Services

    Prepare for the Shift in Managed WAN Services

    Gartner “Emerging Managed WAN Services Will Impact Enterprise Service Planning” by Bjarne Munch, Martina Kurth, Ted Corbett, 14 October 2016 The biggest disruption to managed WAN services in over a decade is coming.  While emerging […]

  • Multicloud Management Strategies

    Multicloud Management Strategies

    Take a closer look at multicloud management strategies with this report by Mary Johnston Turner, research vice president at Enterprise Systems Management Software. See the stages of the multicloud management maturity framework and learn to […]

  • Digital Transformation Calls for Hybrid Sourcing Strategy

    Digital Transformation Calls for Hybrid Sourcing Strategy

    By 2020, IDC predicts that one-third of the top 20 market share leaders will be significantly disrupted by new competitors leveraging digital transformation (DX). So it’s no surprise that CEOs are putting DX at the […]

  • Insurance Company Claims Better Customer Service with AI Technology

    Insurance Company Claims Better Customer Service with AI Technology

    Japan’s leading P&C insurance company, Sompo Japan Nipponkoa, improved their customer call centers with AI speech recognition technology. The insurance company chose NTT Communications’ ForeSight Voice Mining System for their advisor support platform. The technology […]

  • Vietnam Receives Postal Service Support from Japan Post

    Vietnam Receives Postal Service Support from Japan Post

    Japan Post operates 24,000 post offices across Japan, and they offer consulting services to support postal service in foreign countries as well. Japan Post is sharing their systems and know-how with Vietnam Post to improve […]

 
Reinventing Enterprise Networks with NFV and SDN Technologies
 
[Market Report] Destination Hong Kong: Locating the Future Data Center Hub